Its including the following professional modules.

          1) Contact management solutions.

          2) Project managment such as tasks and sub-tasks, alerts and emails, and time               management.

          3) Knowledge Base system.

          4) Activity reporting and tracking.

          5) live help system.

          6) Web bassed trouble ticket system.

          7) Web email client.

          8) file management system.

          9) mass emailing utility with tracking.

          10) Admin modules to manage the hole utlity.